7j7's Privacy Policy

Welcome to the 7j7 Casino platform. By using our website (7j7.cam), you agree to the terms of this privacy policy. We place the highest importance on your privacy and are committed to keeping your personal information secure. This privacy policy explains what types of information we collect, how we use it, and what your rights are.

This policy applies to all our users residing in Bangladesh. Please read this privacy policy in full before using any of 7j7's services.

1 Types of Information Collected

We may collect the following types of information from you:

1.1 Personal Identification Information

• Full name and date of birth
• Email address
• Residential address
• National ID card or passport number (for KYC verification)
• bKash, Nagad, Rocket, or Upay account number (for financial transactions)

1.2 Account and Transaction Information

• Username and password (in encrypted form)
• Deposit and withdrawal history
• Gaming history and activity
• Bonus usage and promotional activity

1.3 Technical Information

• IP address and device information
• Browser type and version
• Cookie and session data
• Visit times and page list on the website
• Referrer URL (the source from which you arrived at our site)

2 Methods of Information Collection

We collect your information in the following ways:

• Registration process: When you create an account on 7j7, you voluntarily provide your information.
• KYC verification: Documents required to verify your identity and age are collected.
• Financial transactions: Payment-related information is automatically recorded during deposits and withdrawals.
• Automatic data collection: Technical information is collected through cookies, web beacons, and similar technologies.
• Support contact: When you contact us via live chat or email.

3 Purpose of Information Use

We use your information for the following purposes:

3.1 Service Delivery

• Creating, managing, and securing your account
• Processing and verifying financial transactions
• Providing customer service and resolving issues
• Determining your VIP level and providing benefits

3.2 Legal Compliance

• Complying with Anti-Money Laundering (AML) regulations
• Ensuring age verification and responsible gaming
• Preventing fraud and suspicious activity
• Responding to requests from applicable legal authorities

3.3 Service Improvement

• Improving our platform and user experience
• Providing a customized experience based on your preferences
• Sending relevant promotions and bonus offers (subject to your consent)
• Identifying and resolving technical issues

4 Information Storage and Security

7j7 uses industry-standard security measures to keep your information secure. All our data is protected by SSL (Secure Socket Layer) encryption. We maintain the following security measures:

• 256-bit SSL encryption on all data transfers
• Passwords and sensitive information stored in encrypted form
• Regular security audits and firewall protection
• Data access restricted to authorized personnel only
• Two-factor authentication (2FA) option

Your information is stored for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period as required by law.

5 Information Sharing with Third Parties

7j7 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

• Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant institutions.
• Identity verification services: Trusted third parties may be used to verify identity during the KYC process.
• Legal authorities: Information may be provided in response to lawful requests from government or judicial authorities in accordance with applicable laws in Bangladesh.
• Technology partners: Technology service providers required for platform operations may receive limited information under strict confidentiality agreements.

All third parties are required to comply with our privacy standards and may only use information for the specified purpose.

6 Cookie Policy

Our website uses cookies, which are small data files stored in your browser. Cookies help our site function properly and improve your experience.

6.1 Types of Cookies

• Essential cookies: Required for the site's core functionality — login sessions, security tokens.
• Functional cookies: Help remember your preferences and settings.
• Analytical cookies: Help monitor site usage and improve services.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some site functionality.

7 Your Rights

As a user of our platform, you have the following rights:

• Right to access: You have the right to know what information we hold about you.
• Right to correction: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to deletion: In certain circumstances, you may request that your personal information be deleted, subject to legal obligations.
• Right to restrict processing: In certain cases, you may request that processing of your information be limited.
• Right to opt out of marketing communications: You may request to stop receiving promotional emails or communications.
• Right to file a complaint: If you have a complaint about our privacy practices, you may contact us.

To exercise these rights, contact our support team via live chat or email.

8 Protection of Minors

7j7 strictly does not provide services to persons under the age of 21. We do not intentionally collect information from any minor. Age verification is mandatory during the registration process. If a person registers using a false age, we reserve the right to immediately cancel that account and all associated information will be securely deleted.

If you become aware that someone under the age of 21 is using our platform, please notify our support team immediately.

9 International Data Transfers

In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:

• Adequate data protection measures are in place at the destination.
• The data transfer is consistent with applicable laws and regulations.
• The receiving party is contractually bound to comply with our privacy standards.

10 Changes to the Policy

This privacy policy may be updated from time to time. If any significant changes are made, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy.

We recommend that you review this page regularly to stay informed about the latest privacy policy. The "Last Updated" date at the top of the page always indicates how current the policy is.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live chat: Support available in Bengali 24 hours a day, 7 days a week

We will make every effort to respond to your contact promptly and are committed to resolving your concerns. All requests related to your information rights will be processed as quickly as possible.